Reputation Management standardizes any mention of your business online. This includes your website, address, phone number, and any contact information. Thus, We make sure that your online presence is consistent and that all listings across every review platform and search engine point your customers to your current online presence.
Having consistent listings across the internet helps you keep track of reviews and your general brand image. As a result, you will have more control over how your brand is perceived. Also, you’ll have access to better insights as to how to make changes to your business.
Many business owners are concerned about their Google Reviews. A bad review is something that keeps us up at night. And while it’s important to maintain a generally positive reception with the community. What a lot of business owners don’t realize is that the only thing worse than a bad review is no review at all. Increasing the engagement from customers is key in fueling a healthy online presence and promoting the visibility that helps you get found.
Facebook has become the digital king for many small business owners. It is simple, familiar, and generally intuitive. The reviews through this platform have become as important as other review sites online, if not more. It is important that your Facebook page engages the community with posts, likes, comments, and shares. But it’s also important to generate a healthy number of positive reviews to act as a digital endorsement for new customers.
Yelp Reviews have become famous for their crowd-sourced reviews of local businesses. Most businesses in smaller markets pay little mind to this type of platform. It affects their business less than in larger cities with high volumes like New York or L.A. One advantage a comprehensive Reputation Management campaign has is that is that it also regulates and manages reviews, listings, and other mentions of your business on a variety of sites like Yelp.
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